What is the first action taken when an earmold is found to be damaged?

The first action taken when an earmold is found to be damaged is to perform an inspection. This is crucial because a thorough inspection helps to assess the extent and type of damage present in the earmold. By inspecting the earmold closely, you can determine whether the damage is superficial or if it has affected the fit and functionality necessary for effective hearing aid use.

After the inspection, appropriate next steps can be decided, such as repairing the earmold, making a replacement, or discussing options with the client. This methodical approach ensures that the patient receives the best possible care, as it avoids making assumptions about the condition of the earmold without proper evaluation. Additionally, jumping to replacement or follow-up without first inspecting could lead to unnecessary costs or delays in care.